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Attention Alaska and Hawaii customers:
If you are shipping to either Hawaii or Alaska please select your State in the pull down menu for shipping options. Sorry but we cannot ship UPS ground to either of those two places since they are not within the continental US. We ship all packages going to Alaska and Hawaii via the United States Post Office.

When using a different ship to address, than your billing address, there could be up to a 72 hour delay before we ship your order. So that we may verfiy your information, for faster turnaround please call 866.YO.PORTERS to verify your address.

SORRY BUT WE NO LONGER SHIP TO APO's

INTERNATIONAL SHIPPMENTS RESTRICTIONS

US Shipments Only:

Analog | Anon | Burton | B by Burton | iDiom | K2 | Nixon | Oakley | O’neill | RED | Ride | Vans | Full Tilt

Partial Shipment Restrictions:

Billabong – can ONLY ship to US and Canada
Line – can’t ship to Canada, UK or Japan but everywhere else
The North Face – can’t ship to Canada

How much are UPS Worldwide shipping rates?
We have four basic rates – skis and snowboards are treated as one category and everything else is another. In addition, because Canada is just over the boarder (and we heart our neighbors to the north), it has its own set of rates different than every other international country.

• Canada – Skis and Snowboards = $50
  
• Canada – All other products besides skis and snowboards = $40
  
• International – Skis and Snowboard = $100
  
• International – All other products besides skis and snowboards = $75

Any shipment leaving the US is subject to customs inspections as well as extra duties, tarrifs, or “Value Added Taxes” (VAT). These are 100% your responsibility and we have no control over what additional charges are added to your order. Because of this, we have no estimate to give you of how much the final cost will be. Please contact UPS Worldwide or your local Customs office for more information.

What is this “Credit Card Verification” stuff all about?
When you use an international credit card, we need to verify for both our part and the credit card holder’s part that this is a legitimate order. Unfortunately, there is A LOT of fraud that exists out there today and we’re doing our part to stop it.

So here’s what happens. When you place an international order with us, we will charge your card a very small, random amount between $.01 and $1.00 which is deducted from your order once we ship. We will then email and call you and tell you that we have done this. You then need to contact your credit card company and ask how much we charged you. After you have this EXACT amount, please either call us 866.YO.PORTERS (866.967.6783) or email back to international@porterstahoe.com with your first and last name, customer ID, your order #, and the amount we charged. Once you’ve done this once, you won’t have to repeat it for future orders.

Choose the store you would like to pick-up your product(s) from in the drop down menu above. If you select "in store pick up" - just like buying something inside one of our stores - we will charge sales tax.

Below is the UPS Ground Map, this is not 100% accurate, but you can assume that is pretty close to how long your items may take to arrive if you choose UPS ground shipping with you order.